Privacy Policy

Last Updated: 1st October 2025

Introduction

This Privacy Policy explains how Bite My Delights ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we'll post the revised version on our website and update the "Last Updated" date above.

What Personal Information We Collect

The personal information we collect depends on how you interact with our website. "Personal information" refers to any data that identifies you or can be associated with you.

Information You Provide

When you make a purchase or create an account, we collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment confirmation details

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser, network, and device information

  • IP address

  • Pages you visited before arriving at our site

  • Pages you view while on our site

    How We Use Your Information

Order Processing and Customer Service

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Provide customer support

  • Improve your checkout experience

Marketing Communications

With your consent, we may send you marketing emails about our products and promotions. You can unsubscribe from these emails at any time by clicking the unsubscribe link at the bottom of any marketing email.

Abandoned Cart Recovery

If you add items to your cart and provide your email address but don't complete your purchase, we may send you a reminder email within 24 hours. This only happens if:

  • You enter your email at checkout or are logged into your account

  • You add an in-stock product to your cart

  • You leave the website without completing your purchase

  • You can unsubscribe from these reminders using the link in the email.

Essential Account Communications

We'll send you important emails about your account and orders, such as:

  • Account creation confirmations

  • Password reset notifications

  • Purchase confirmations

  • Shipping updates

You cannot unsubscribe from these essential communications.

Security and Fraud Prevention

We use your personal information to detect, investigate and prevent fraudulent or illegal activity on our platform.

How We Share Your Information

Website Hosting and Services

We ONLY share your information with Squarespace, our website hosting provider, so they can provide essential website services. Squarespace collects and processes data to run our website and improve their platform. They analyse data in a de-personalised form. Learn more at Squarespace's privacy policy.

Payment Processing

We use Squarespace Payments to process transactions. Squarespace Payments works with the following third-party providers:

We accept payments through Mastercard, Visa, American Express, PayPal, and Afterpay. Each payment processor has its own privacy policy governing how they handle your payment information.

Address Autocomplete

During checkout, we use the Google Places API to suggest and autocomplete your shipping and billing addresses, making checkout faster and more accurate.

Fonts and Display

Our website uses Google Fonts and Adobe Fonts to display text properly. These services may receive:

  • Information about your browser, network, or device

  • Information about the pages you're viewing

  • Your IP address

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website, remember your preferences, analyse site usage, and improve our services. Cookies also help us and our partners deliver relevant advertising.

Most browsers accept cookies automatically, but you can adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect your user experience and limit certain website features.

For more information about cookies used by Squarespace, visit their cookie policy.

Your Responsibilities

If you create an account, you're responsible for keeping your login credentials secure. Never share your username, password, or account details with anyone. If you believe your account has been compromised, contact us immediately.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

bitemydelights@outlook.com

This privacy policy is designed to be transparent about our data practices while protecting your privacy and complying with applicable laws.